Reviews are submitted by Customers who have either recently bought a vehicle from the Centre or used the Centre's Service department.
All reviews are authenticated by an independent third party, Bazaarvoice.
Rated 5 out of 5 by Anonymous from A pleasurable experience I received excellent, friendly, knowledgeable service from the entire team. Well done.
Date published: 2017-10-12
Rated 5 out of 5 by Bob the bobster from Good product and great staff I had an easy experience here. Staff are informed and friendly. Would recommend Snows Toyota
Date published: 2017-10-10
Rated 5 out of 5 by Evei from Professional service always Bought my new Toyota, I would not buy any other car, I have been driving Toyota for years, The service from all staff is always friendly and professional
Date published: 2017-10-03
Rated 5 out of 5 by Dizzyjulie from Great advice and service Always welcoming and helpful
Date published: 2017-09-30
Rated 5 out of 5 by Perch from Good experience in car buying
Date published: 2017-09-15
Rated 5 out of 5 by Joker Paul from Best all round experience. Got my new Rav4 Hybrid 4 weeks ago and haven't stopped smiling yet. Never had a Toyota before but went in to Snows just to see what was available. From the moment we stepped in the door we were treated really well and introduced to Kevin, he made us feel at ease and helped us to pick the vehicle that best suited our needs. There was never any pressure to buy and he was very patient with us. We even had a great laugh with him as I can be a bit of a joker and took every opportunity to wind him up. Overall a great experience, a fantastic car and a proper nice salesman. Thanks again from a very satisfied customer.
Date published: 2017-07-15
Rated 5 out of 5 by FionaH from A pleasure doing business with I recently bought a CHR Hybrid, the staff were very professional and not pushy, made the whole experience special. Many thanks to Aaron Chapel, great salesman.
Date published: 2017-04-02
Rated 5 out of 5 by RikBud from Good price and great service We bought our new Yaris and it is great
Date published: 2017-03-09
Rated 5 out of 5 by Anonymous from Excellent My third Auris.
Date published: 2017-02-07
Rated 5 out of 5 by Terry23 from Great team at snow's EXETER i am glad i went to Exeter snow's 10 out of 10
Date published: 2017-01-23
Rated 5 out of 5 by TFMB from No pressure I went into the dealership with my wife to drop off her car for service and to obtain some information about replacing my Toyota Corolla next year. The salesman gave me the information I required and also pointed out the advantages of changing my vehicle sooner. At no point did I feel under pressure and I am now the proud owner of a Toyota Auris Sports Tourer
Date published: 2016-11-28
Rated 5 out of 5 by MJM123 from Happy customer Great salesman, no pressure, just professional, knowledgeable, helpful, courteous, the list could go on, and then there was the great choice of vehicles at fair prices. The only downside, the glare from the sun was uncomfortable whilst sorting out the paperwork,so do take sunglasses!
Date published: 2016-11-28
Rated 5 out of 5 by linny from great service so happy with everything
Date published: 2016-11-03
Rated 5 out of 5 by Simes from Excellent service Absolutely no pressure selling - only very helpful knowledgeable informative from Kevin Hammond and team - extremely happy with the whole process and our new Hybrid RAV - thank you!
Date published: 2016-08-28
Rated 5 out of 5 by Janxlv from Great service and good deal Matthew sales man kept me informed all the way
Date published: 2016-07-27
Rated 5 out of 5 by dalesman99 from SNOW GOOD TO DEAL WITH! No high pressure salesmanship given or needed - the cars sell themselves!
Date published: 2016-07-27
Rated 5 out of 5 by Why a nickname from 10/10 from Snows Exeter. 4/10 for Toyota UK The entire sales team at Snows Exeter are great to deal with. Very satisfied with the overall experience. I find the new Mark 4 Prius a revelation in terms of performance, economy and handling over the Mark 3 (of which I've previously owned two from new). Snows Group need to put pressure on Toyota UK however to provide them with better supporting information from the web which is quite poor considering the size and resources of the Toyota Corporation.
Date published: 2016-04-19
Rated 4 out of 5 by silas j e from The small print! Although the sales time took around 3 hours I wish that I had had a more focused intro to the new Rav detail by detail. A week in I found I did not have a CD PLAYER when my last 2 year old one did ? so now this granny has to do bluetooth and memory stick etc etc..........aaaahhhhh!!!!!!!!!!!
Date published: 2016-04-17
Rated 5 out of 5 by Happy shopper from Very friendly atmosphere with friendly staff.. A great buying experience. Could not wish for better service.
Date published: 2016-04-15
Rated 5 out of 5 by Wallace7 from Friendly Service Professional and efficient service.
Date published: 2016-04-14
Rated 5 out of 5 by Anonymous from Toyota is the best car that I have ever driven I have had my new Toyota for. One week it's fantastic
Date published: 2016-03-17
Rated 5 out of 5 by Jayney27 from Another trouble free experience Just purchased our 3rd car from this dealership and would highly recommend them, especially Lisa, she is a star.
Date published: 2016-03-08
Rated 5 out of 5 by Anonymous from Great service Went in to book a service and came out with a new car
Date published: 2016-03-05
Rated 5 out of 5 by E A N or Drumy from E A N VERY GOOD SERVICE FROM MATTHEW , SALES AND JAMES SERVICE MANAGER I THINK
Date published: 2016-01-15
Rated 5 out of 5 by valynda from goo sevice all in all the transaction went very smoothly and i am very pleased with the service i get Snows Thank you
Date published: 2015-12-31
Rated 5 out of 5 by Ken68 from Excellent service at point of purchase and after sales service We felt like really valued customers, we couldn't have been treated better if we had gone in with a bundle of money and bought top of the range. Nevertheless we are very happy with our new Yaris. The service was excellent, Christian did his utmost to satisfy our needs, and succeeded with aplomb. The after sales service is the best we've encountered in many years. Congratulations to all your staff.
Date published: 2015-12-30
Rated 5 out of 5 by Janalan from Excellent service Having dealt with Snows for almost 4 years we have always found them reliable, professional and responsive to our needs - a great team
Date published: 2015-10-29
Rated 5 out of 5 by Gilly from Friendly Friendly professional service from experienced knowledgable staff.kevin is an asset to your company and a great ambassador.
Date published: 2015-10-12
Rated 5 out of 5 by Wilson from Great to deal with Just collected new car and cannot fault the service provided.
Date published: 2015-09-22
Rated 5 out of 5 by Nigel M from great Service My car went in for its first service and the standard of care and attention was excellent. The staff are friendly and knowledgeable and I would have no hesitation in recommending to friends and family.
Date published: 2017-08-30
Rated 5 out of 5 by MCKR from 70000 MILE SERVICE AND MOT Have used Exeter dealership Since buying my Prius in 2010. Very satisfied all round. James is always spot on in seeing to the service side. Now I'm getting to know Adam and no problems here. Special mention to Jessica who excels at her standards of customer service. All the above mentioned are a credit to Snows.
Date published: 2017-07-28
Rated 4 out of 5 by Shahida from Great service Great service and stuffs are friendly !
Date published: 2017-07-17
Rated 5 out of 5 by Bazp from Amazing customer experience The service team were amazing when I had a problem with my car. The best customer service I have ever had from any main dealer. I would recommend them to anyone.
Date published: 2017-07-15
Rated 5 out of 5 by Petematts from Top notch treatment Good, very professional Dealership. Would recommend without hesitation.
Date published: 2017-07-11
Rated 5 out of 5 by Geoff264 from Good service I was very happy with the service I received on 27th June 2017
Date published: 2017-07-07
Rated 5 out of 5 by Lelly from Great service Had first service a few weeks ago always delighted with the service given.
Date published: 2017-07-07
Rated 5 out of 5 by Jaja from Good service Quick and to the point. Questions answered
Date published: 2017-07-04
Rated 5 out of 5 by IanT from Excellent service Friendly and helpful staff, excellent service throughout.
Date published: 2017-06-23
Rated 4 out of 5 by Graham M from Efficient but take a book. The Car Service was efficient the the Personal Service was pleasant. Not knowing Exeter, the dealership was difficult to find and remote so the choice was to try and catch a bus into Exeter or wait 2 to 3 hours. Waiting area was comfortable but facilities could have been better in ambience and refreshments. But, more importantly, they fixed the car.
Date published: 2017-06-19
Rated 5 out of 5 by toys from So far, so excellent. I bought my car 5 months ago. When it needed a recall I was contacted and it was arranged with minimal inconvenience to me, and delivered with efficiency.
Date published: 2017-04-24
Rated 5 out of 5 by Jon415 from Excellent service Very accomodating staff and comfortable waiting area.
Date published: 2017-04-22
Rated 5 out of 5 by teddy boy from A WARM WELCOME AND A GREAT SERVICE. SERVICE CARRIED OUT IN THE TIME AND CAR RETURNED CLEANED AND READY FOR US GO SHOPPING
Date published: 2017-04-05
Rated 5 out of 5 by Tony 10 from fantastic reliability I've had a Toyota now for 12 years the cars are great and so reliable if things stay the same Toyota can be assured of my continued custom .
Date published: 2017-04-03
Rated 5 out of 5 by Ricardo1234 from Snows Toyota Exeter provide a great service I have used Snows Toyota Exeter for all my servicing, parts and new car purchases. I have always been treated well, made welcome and will continue using them for all my future car needs. The new facility is a pleasant place to wait whilst your car is serviced or repaired.
Date published: 2017-03-28
Rated 5 out of 5 by maggie834 from Great service. First used Snows when I bought my car 2nd hand. There was a problem which was dealt with by another garage but had to be completed at Snow's. Totally unexpectedly they washed the car and cleaned inside! Wasn't expecting that. Will definitely use them again.
Date published: 2017-03-14
Rated 5 out of 5 by PJDevon from Great service and friendly staff Received a link to a video of the Auris on the ramp showing the excellent condition. A very good service from Snows.
Date published: 2017-03-13
Rated 5 out of 5 by I dont know from Good Reliable service given
Date published: 2017-01-19
Rated 5 out of 5 by Rick2444 from Great experiance Used for service last week Staff were very attentive and kept me informed about the waiting time. Very comfortable waiting area with good facilities....Thank You....
Date published: 2017-01-12
Rated 5 out of 5 by Teignman 7 from Excellent service Excellent job
Date published: 2017-01-11
Rated 5 out of 5 by Anonymous from Is good
Date published: 2016-11-09
Rated 4 out of 5 by STEVE49 from GOOD CUSTOMER SERVICE. GOOD SERVICE COMPLETED ON TIME.
Date published: 2016-10-18
Rated 5 out of 5 by M Sampson from Great Service I on the 21-9-2016. had a Service and MOT. Test carried out on my TOYOTA GT86. at ' SNOWS TOYOTA EXETER' dealership. This has been my first experience at 'SNOWS' and I found it to be excellent in every aspect. I now intend to continue to use them again in the future.
Date published: 2016-10-01
Rated 5 out of 5 by David S from very satisfied
Date published: 2016-09-29
Rated 5 out of 5 by Anonymous from Great customer service I like Toyota, and the way I am treated by the staff. I am confident in the product, but sadly, the recent price hike from the service department has caused me to consider an alternative manufacturer for my next vehicle.
Date published: 2016-08-17
Rated 5 out of 5 by Fion from Great Attention When I Had a Problem with my Aygo Excellent service from start to finish I had a problem which was diagnosed and attended to ensuring my car was safe to drive, tyres replaced with no problems and same with back light which was out. Car was valeted and left in great condition. Thank you so much to all the staff you have a great team there and lovely premises well done :-)
Date published: 2016-08-12
Rated 5 out of 5 by Amarie1 from Great service Once again snows Toyota delivered great service at a decent price
Date published: 2016-06-28
Rated 5 out of 5 by Nick Lexus from Professional, knowledgeable and friendly I have owned a Toyota for many years, they have always been proactive and helpful in all my dealings, customer service has been top notch, I have now bought a Lexus from Snows Exeter with the same high standard of care, Scott and Ray were helpful and informative, made my purchase a great experience, thank you. As for readers don't just take my word for it, go and see them!
Date published: 2016-06-27
Rated 1 out of 5 by Mr Beer from Poor service long wait damaged vehicle. As above. Left waiting for three hours with no explanation, addition costs added supposedly adjusted the clutch that is now worse than ever, then they topped it all buy damaging my truck and leaving me with deep gouged lines in the door while trying to infure it was my fault. Don't use these people go elsewhere it will be worthwhile the drive. I will NEVER use them again.
Date published: 2016-06-24
Rated 5 out of 5 by Moorali from Friendly and great service. Highly recommend Our car had a recall to have 2 aspects amended. Whilst Exeter is not our local one this is where we bought the car so returned there. A new location so everything was spotless and well laid out. Great seating area with coffee/tea etc and ample to read or watch tv. The staff were attentive/ informative and professional in every aspect. Would certainly buy from Snows again. Thank you to all at Snows Exeter
Date published: 2016-06-02